Rental Agreement

1. Agreement Overview

This Rental Agreement ("Agreement") is entered into between The Appliance Guy Rentals ("Lessor", "we", "us", or "our") and the customer ("Lessee", "you", or "your"). By renting a washing machine from us, you agree to be bound by these terms and conditions.

2.1 Rental Period

The rental period commences on the date of delivery and installation of the washing machine. The Agreement continues on a rolling basis according to your chosen payment frequency (weekly or monthly) until terminated by either party with proper notice.

2.2 Payment Terms

• Rental payments are due in advance according to your selected payment frequency (weekly or monthly)
• The first payment includes the rental fee plus a refundable deposit equivalent to one month's rental
• A one-time delivery and installation fee of £35 is charged with the first payment
• Payments will be automatically collected via the payment method provided during application
• Late payments may incur a fee of £10 after a 7-day grace period

2.3 Deposit

The security deposit will be refunded within 14 days of the washing machine's return, provided the appliance is returned in good working condition with normal wear and tear excepted. Any damages or cleaning costs will be deducted from the deposit.

3.1 Delivery and Installation

• We will deliver and install the washing machine at your specified address
• Installation includes connecting to existing water supply and drainage
• You must ensure suitable space, water connections, and electrical outlets are available
• We will demonstrate the machine's operation upon installation

3.2 Collection

Upon termination of this Agreement, we will arrange collection of the washing machine at no additional cost, provided you give us at least 7 days' notice. The machine must be accessible and ready for collection.

• Use the washing machine only for its intended domestic purpose
• Follow the manufacturer's instructions and our usage guidelines
• Keep the machine in good condition and clean after each use
• Report any faults or damage to us within 24 hours of discovery
• Not tamper with, repair, or modify the machine yourself
• Not sublet or transfer the rental agreement to any third party
• Ensure the machine remains at the rental address unless prior written consent is obtained
• Maintain adequate insurance for the property where the machine is installed

5. Our Responsibilities

5.1 Maintenance and Repairs

• We will maintain the washing machine in good working order
• Repairs will be carried out free of charge if the fault is not due to misuse or negligence
• We will respond to repair requests within 48 hours (business days)
• If repairs cannot be completed within 5 working days, we will provide a replacement machine

5.2 Warranty Coverage

All washing machines are covered by our comprehensive warranty throughout the rental period. This covers all mechanical and electrical faults arising from normal use.

6. Termination

6.1 Termination by Customer

You may terminate this Agreement at any time by giving us 7 days' written notice. Your deposit will be refunded as per clause 2.3, and you will be responsible for rental payments up to and including the notice period.

6.2 Termination by Us

We may terminate this Agreement immediately if:

• You fail to make payment for more than 14 days after the due date
• You breach any material term of this Agreement
• The machine is being misused, damaged, or not properly maintained
• You provide false or misleading information in your application

7. Liability and Insurance

7.1 Our Liability

We will not be liable for any indirect, consequential, or special losses arising from the use or non-availability of the washing machine. Our total liability under this Agreement shall not exceed the total amount of rental payments made by you in the 12 months preceding any claim.

7.2 Your Liability

You are liable for any loss or damage to the washing machine caused by misuse, negligence, or breach of this Agreement. You must reimburse us for repair or replacement costs exceeding normal wear and tear.

8. Data Protection

We will process your personal data in accordance with UK GDPR and the Data Protection Act 2018. Your information will be used solely for the purposes of managing your rental agreement, processing payments, and providing customer support. We will not share your data with third parties except as necessary to fulfill our obligations under this Agreement or as required by law.

9. General Terms

9.1 Changes to Terms

We reserve the right to modify these terms with 30 days' written notice. Continued use of the rental service after such notice constitutes acceptance of the modified terms.

9.2 Governing Law

This Agreement is governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9.3 Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all previous agreements, understandings, and representations.

For any questions regarding this Agreement or our rental services, please contact us: